PALACE HOTEL, Kuala Lumpur – A Smart Stay in the City
About the Hotel
Accommodation Options
Palace Hotel offers double/twin rooms, deluxe rooms with 32-inch Android TVs, family rooms with queen beds, and suite rooms with living areas and 36-inch Android TVs. All rooms include air conditioning, minibars, private bathrooms with rainfall showers, complimentary Wi-Fi, and tea/coffee facilities. Suite rooms feature sofas and mini refrigerators.
On-Site Dining
Sangeetha Vegetarian Restaurant serves breakfast and meals throughout the day. The hotel allows 24-hour fast food delivery services to rooms. Various international food and beverage brands operate within walking distance of the property.
Hotel Facilities
The property features free Wi-Fi throughout, laundry and dry cleaning services, 24-hour reception, luggage storage, and safe deposit boxes at the front desk. Security includes 24-hour CCTV monitoring in all public areas and fire safety equipment in rooms.
Central Location Access
Located in Bukit Bintang, the hotel is within walking distance of Central Market, Pavilion Kuala Lumpur, and Sunway Pyramid Mall. The KLCC Park and Petronas Twin Towers are a short train or bus ride away. Putra and Star LRT Masjid Jamek Station provides connectivity within minutes.
Guest Services
Services include concierge assistance, tour counter bookings, express check-out, ironing facilities, and car rentals. The front desk provides wake-up calls and handles luggage storage. The property maintains non-smoking rooms and offers vegetarian dining options on site.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel has its charm, but it feels quite outdated now. The bed wasn't very comfortable, and unfortunately, the TV and Wi-Fi quality was dismal. On the bright side, the staff is responsible and helpful. With so many nearby hotels competing for the same tourists, it's clear this hotel needs to step up its game.
I found the hotel to be popular, but it's definitely showing its age. The bed wasn't very comfortable, and the room could have been cleaner. On the plus side, the staff was responsible and attentive. If you're seeking better options, there are newer hotels nearby that cater to the same tourist profile. This place has some work to do to stay competitive.
The hotel has a popular reputation, but it's showing its age. While the staff is responsible and did their best, the overall experience was affected by uncomfortable beds and poor-quality Wi-Fi and TV. Cleanliness was lacking in the rooms too, making it feel not quite worth the price, especially when there are better options nearby.
My stay at the hotel was a mixed bag. While the staff were responsible and friendly, the hotel itself feels quite old and in need of updates. The bed wasn't very comfortable, and the TV and Wi-Fi were notably poor. Overall, it offers decent value for money but certainly has room for improvement.
The hotel has a charming atmosphere, but it's showing its age. While the staff were responsible and attentive, the comfort of the bed was lacking, and cleanliness could use improvement. The TV and Wi-Fi quality were quite disappointing and made the stay less enjoyable. Overall, there are newer hotels nearby that might provide a better experience.